Counselling Feedback

In order for us to continue to improve, we need to be given feedback about our service from young people and their families. It is vital that we get your feedback to help our service grow and to continue to help the young people in the Wigan Borough.

Please fill out the form below, to provide us with feedback about your experience at Willow Project!

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This questionnaire is ONLY for anyone that saw a counsellor at Willow Project.

Name (Optional)

Can we share the information you provide? (This will be helpful when we ask for funding - and your information would be kept anonymous)

Before Counselling

Did you find the referral form easy to find on the website?

Did you find the referral form easy to fill out?

Did you have an understanding of what counselling was before coming?

Did you feel welcomed when you entered the building?

Did your counsellor introduce themselves to you when you first came for counselling?

After Counselling

Do you feel you benefitted from the sessions?

Has your low mood or feelings of being depressed improved?

Before coming to counselling what 2 words would describe how you felt

After finishing counselling what 2 words would describe how you feel

What’s changed the most for you after counselling?

Can you describe how that feels or give an example?


Would you recommend counselling/Willow Project to a friend or family member?

You probably had to wait a long time before you saw a counsellor, would you like to say anything about that? If yes, please let us know what you’d like to say (sadly, as a charity we don’t have enough money coming in to see young people quickly, so any comments really help us when we’re asking people for donations).

Is there anything that we could have done to make your time at Willow better?


Just before you press the submit button below, did you know that you can help Willow Project raise funds for FREE by shopping online? Every time you shop via Give as you live at 4000+ retailers a FREE donation will be made to us without costing you a penny! Copy and paste the link below to start shopping and raising FREE funds for Willow Project.

Thank you for taking the time to fill out the post-counselling feedback form.

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